Communication Compliance in a Post-COVID World
People all over the globe have seen many changes since Covid-19. For many businesses, communication was the biggest challenge during this trying period. As physical meetings became impossible, companies began using video conferencing to facilitate internal meetings. Employees began to work remotely, resulting in the need for innovative communication methods.
It was prohibited to use mobile instant messaging apps such as WhatsApp, WeChat or Signal in financial institutions. However, the changing environment has made it necessary for customers to have a channel of communication that allows them to get a trusting feel from brokers and traders remotely. Customers and traders now prefer mobile messaging applications for quick and simple communication.
Data and AI are driving the ev...
